A project of The Master Alliance
Transparent Pricing

Services from $500 a month.

Social Media Response & Engagement

Starting from
$500/ month

Starter price — final pricing varies based on demand, volume & scope.

Best for digital brands, creators, and multi-location businesses.

  • Coverage: Instagram, Facebook, TikTok, LinkedIn, X
  • Inbound DM monitoring, lead capture, and routing
  • Public comment moderation and spam defense
  • Real-time negative comment quarantine and triage
  • Monthly social sentiment & feedback summary
Get Started

E-Commerce Order & Customer Care

Starting from
$700/ month

Starter price — final pricing varies based on demand, volume & scope.

Tailored for DTC, Shopify, WooCommerce, and Amazon merchants.

  • Tracking & "Where Is My Order?" (WISMO) clearance
  • Returns, replacements, and refund dispute execution
  • Helpdesk management (Gorgias, Zendesk, Freshdesk)
  • Pre-purchase sizing and product advisory guidance
  • Abandoned cart follow-ups and delivery exception handling
Get Started
Most Popular

Specialized Complaint & Dispute Handling

Starting from
$900/ month

Starter price — final pricing varies based on demand, volume & scope.

Built for service providers, B2B firms, and high-ticket brands.

  • 1-star public review remediation (Google, Trustpilot)
  • High-stakes customer dispute negotiation & settlement
  • De-escalation workflows for hostile and chargeback threats
  • Dedicated senior negotiator assigned to tier-2 escalations
  • Root-cause defect analysis reports delivered bi-weekly
Get Started

Omnichannel Core Customer Support

Starting from
$1100/ month

Starter price — final pricing varies based on demand, volume & scope.

Comprehensive support management for scaling SMBs.

  • Unified email ticketing, live chat, and inquiry inbox
  • Systematic client follow-ups and account retention check-ins
  • Primary social media message and comment triage
  • Standard complaint handling and issue remediation
  • Dedicated account lead and CSAT tracking dashboard
Get Started

Need enterprise-scale coverage?

24/7 shift coverage, dedicated representatives, and multi-brand support — scoped to your organization's structure.

Request Custom Scope
Risk Reversal

Frequently asked questions